Showing posts tagged Ask Community
When my office phone rang late in the day last month, I answered it and was greeted on the other end by Doris, calling from Knoxville, Tennessee. However, this was not a courtesy call. Doris got right to the point.
“You have to give me my money back,” she said. “All of it.”
It seems Doris had posted a question about how to list items for sale on eBay, paid her money, and then received no helpful answers. But there was just one problem, here: Ask.com is 100% free for consumers to use, and we don’t take money from people for posting questions.
I explained this to Doris, and we figured out which other site she had actually visited. Then, I was able to answer her eBay question as well.
“Now I just need to figure out how much all this stuff is worth,” she said, referring to her soon-to-be-listed items.
Those are great questions to ask our community, I told her. We have over a million registered users, and some of them are bound to know what kind of value to attach to the Motley Crue leather jacket (signed by the band), and a vintage, first-edition Cabbage Patch Kids doll signed by Xavier Roberts.
Doris signed up a free account with Ask.com that evening, and has been posting questions ever since. She also knows the answers to a lot of things, too; she owned a bar in Knoxville for ten years, and before that she once won a fishing derby off the Florida Keys. “I caught the biggest fish of the men’s and women’s competitions,” she proudly told me.
If you run into her around our community, be sure and ask her how the auctions are going.
Who Are the People In Your Neighborhood is a monthly feature by Eric McKirdy, Ask.com’s Customer Support Guru, spotlighting members of the Ask.com Q&A Community. Have you run into someone other people should meet? If so, tell Eric about it by sending a note to cs (at) ask.com.
The Ask community is buzzing with lots of Thanksgiving questions.
Many folks are asking for advice on preparing their Thanksgiving dinners.
Others want to know the basics, like—
Many are reflecting and giving thanks.
What are you thankful for?
We have a lot to be thankful for here at Ask, but mostly, we’re thankful for you. Thanks for asking!
-Holly Boston, Homepage Guru
The Ask Hall of Fame is a celebration of dedicated members who contribute great content to the Ask community. Every month, we select 100 community users who provide great answers, contribute often, and are just good community members. It doesn’t matter if users are brand new or if they’ve been here since the inception of community…time doesn’t play a part in the Hall of Fame; greatness does. Furthermore, users can keep their name in the Hall of Fame month-over-month by continually contributing great content.
As a special thank you, we created t-shirts exclusively for Ask Hall of Famers. If being featured in the Hall of Fame wasn’t enough, then perhaps donning a special t-shirt will entice users to do their very best.
Check out the September and October Hall of Fame to see who’s in already.
Payton, Director of Community Management