Customer Service: Doubling Down in Las Vegas
Many industries throw around terms such as “double down” and “big bet” and “big win” which may be an indication of why so many conferences pick Las Vegas as the location for companies to showcase their bets on their new products, new strategies and of course tout the successes of past wins. It was particularly fitting to spend time in Las Vegas at the...
Ask Talks Applied Improv at SXSW
SXSW Interactive 2013 has officially come to a close and if you weren’t able to make it to Austin, you missed our very own, Lisa Kavanaugh speaking with neuroscience expert, Janet Crawford, on “Why Neanderthals Make Lousy Entrepreneurs”. Did you know that in terms of how it operates our brains haven’t changed much since our Cro-Magnon days. We’re social animals designed to live 10,000...